Tim Hortons

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Reviews of Tim Hortons

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  Erin Elizabeth Added 2017-10-21

  ★ ☆ ☆ ☆ ☆
  Bad coffee, bad Customer service, really poor experiences...unfortunately nothing great to say.
  
  Only one example: They were out of decaf coffee, asked me to pull into a parking space and they would bring it out to me (I offered to pull around in the drive-thru in 5 minutes, knowing it takes just under 4 minutes to make and brew) and they actually forgot me. After 14 minutes, Ifinally went inside and the staff who took my order were on break and I had to further argue that my drink was already paid for...no apology in the situation, I apparently was the problem even though I was only somewhat annoyed knowing they forgot but quite pleasant still; only to receive attitude from them when I justifiably could have been much more irked. Total time to get a cup of coffee, 26 minutes which is ridiculous!! (Coming from an extremely patient person.)

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